Privacy Policy

Introduction

This Privacy Policy explains how Field & Thorn collects, uses, and protects personal information provided through this website.

Field & Thorn is committed to protecting your privacy and handling personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).

Who we are

Field & Thorn is a countryside craft practice based in the Midlands, England.

For the purposes of data protection law, Field & Thorn is the data controller responsible for personal information collected through this website.

For enquiries regarding this policy, please use the contact details provided on the Contact page.

Information we collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Telephone number

  • Location details

  • Information provided within enquiry messages

This information is provided voluntarily when you complete a contact form or contact us directly.

How we use your information

Personal information is used for the following purposes:

  • To respond to enquiries

  • To discuss potential projects

  • To provide quotations or relevant information

  • To manage ongoing communication relating to services

We do not use personal information for unsolicited marketing and we do not sell or share personal data with third parties for marketing purposes.

Lawful basis for processing

Personal data is processed on the basis of:

  • Legitimate interest — to respond to enquiries and manage communication relating to potential or ongoing work

  • Consent — where information is provided voluntarily through contact forms

Data storage and security

Reasonable technical and organisational measures are taken to protect personal information from unauthorised access, loss, misuse, or alteration.

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

Sharing of information

Personal information may be shared with trusted service providers where necessary to operate the website (for example, website hosting providers). Such providers are required to handle data securely and in accordance with applicable data protection laws.

Personal information will not be sold or disclosed to third parties for marketing purposes.

Cookies and website analytics

This website may use cookies to improve functionality and understand how visitors use the site.

Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.

Basic website analytics may be used to monitor traffic and usage patterns. This information does not identify individual users.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request erasure of personal data where appropriate

  • Object to or restrict certain processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests relating to personal data can be made using the contact details provided on this website.

Changes to this policy

This Privacy Policy may be updated from time to time. Any updates will be published on this page.

Contact

If you have any questions regarding this Privacy Policy or how personal information is handled, please get in touch using the details provided on the Contact page.